London Airport Transfer - Heathrow Gatwick Luton Stansted

Pick Up Point for Charter Coaches

Bringing or collecting by coach : Group Travel Organisers Guide

'Which Terminal' information Heathrow currently has 4 terminals; please check which terminal you are arriving at. Please scroll down to see maps of the different terminals.

Coach Release Procedure
Coaches are allowed to go forward to the appropriate terminal at an established period of time after the flight has landed. When it is time for the coach to be released from the West Ramp Coach Park the driver will be given a permit to allow you to collect your groups from the designated charter coach areas on the Terminal forecourts. There may be occasions, however, when the charter coach bays are full to capacity. In these instances, you must remain in the coach park until space is available, when the Forecourt Traffic Manager will call forward your coach to the appropriate terminal.

Tour Representative and Couriers
The tour representative and couriers should escort the group to the designated charter coach areas on the relevant Terminal forecourt and should liaise with the Forecourt Traffic Manager (Coach Marshall). In the event of a group of passengers being ready for collection before the statutory time has elapsed, the tour representative or courier should contact the Forecourt Traffic Manager (Coach Marshall) who will decide whether the coach should be called forward.

Any queries regarding the coach should be addressed to the Forecourt Traffic Manager (Coach Marshall) on the forecourt.

If a Forecourt Manager (Coach Marshall) cannot be found the tour representative should go to the information desk within the relevent terminal or call the West Ramp Coach Park directly on 020 8745 5833.

Terminal Maps
(alternatively you can download the PDF version)

Terminal 1

Terminal 2

Terminal 3

Terminal 4